While all our products come with a 5-Year Limited Warranty, it is important to note that certain actions can void the warranty coverage. Please review the conditions below to ensure your warranty remains valid:
VOIDING WARRANTY CONDITIONS
Consumer-Caused Damage
The warranty will be considered void if the module is damaged due to consumer-caused accidents, mishandling, improper assembly, misuse, neglect, or using the modules in unintended ways. An example of misuse is not securing the seat module with the arms provided. To maintain warranty eligibility, please follow the provided assembly instructions and care guidelines carefully.
Modifications
Any modifications or alterations made to the module will void the warranty. This includes but is not limited to:
- Structural Changes: Any changes made to the physical structure of the module.
- Upholstery Modifications: Alterations to the fabric or covering of the module.
- Non-Cozey Parts: The use of parts that are not manufactured or approved by Cozey.
Following these guidelines will help ensure that your product remains under warranty. If you have any questions or require further assistance, please contact our support team.