The mattress cover is not machine-washable. It’s recommended to follow these care instructions:
- Spot clean only
- Avoid machine washing or drying
- Use a mattress protector to help prevent stains
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Product & Assembly
Where Can I View the Product Dimensions?
Need to check product dimensions to ensure the perfect fit for your space?It’s easy! Here’s how to v...
Where Can I Find the Product Assembly Guides?
At Cozey, we make it simple for you to assemble your furniture with ease! To find the assembly guide...
How Do I Know Which Ciello Model I Have?
Your Ciello comes in one of two versions: the Hidden Connectors model (our newest) or the V-Clip Con...
Where is the Cozey Mattress made?
The Cozey mattress is manufactured in Ontario, Canada.
What is the Cozey Mattress warranty?
Cozey offers a 15-year warranty on the mattress. The warranty aligns with durability expectations eq...
What is the firmness of the Cozey Mattress?
The Cozey mattress is described as medium-firm. This feel provides a perfect balance of cushioning a...
How long does the mattress take to expand after unboxing?
The Cozey mattress typically expands within 30 minutes and can often be used the same day. Full expa...
How often should I rotate my mattress?
Cozey recommends rotating the mattress every three to six months. The mattress should only be rotate...
How do I clean the mattress cover?
The mattress cover is not machine-washable. It’s recommended to follow these care instructions: Spot...
Does the mattress off-gas, and is the smell harmful?
The Cozey mattress may release a temporary smell when first unboxed, which is a normal part of foam ...
Are the materials in the Cozey mattress non-toxic?
Cozey uses CertiPUR-US certified foams that meet safety and emissions standards. The certification c...
Does the mattress sleep hot, and what is Serene Cooling Foam?
Cozey uses Serene foam, an advanced foam designed to provide consistent comfort, pressure relief, an...
What is the weight limit for the mattress, and does having two people affect this limit?
The Cozey mattress has a suggested weight limit of 250 lb per sleeper, and is not ideal for heavier ...
Is this mattress suitable for stomach sleepers?
The Cozey mattress is designed primarily for side and back sleepers. Stomach sleepers may find the f...
What is the maximum slat spacing allowed?
Cozey requires specific slat spacing to ensure proper mattress support. The base must meet the follo...
What type of bed base is compatible with this mattress?
The Cozey mattress is compatible with several standard bed base types when they provide stable, even...
What is the weight of the mattress?
The Cozey mattress weight varies by size. The approximate weights are: Full: 50 lbs Queen: 65 lbs Ki...
How do I clean the mattress cover?
The mattress cover is not machine-washable. It’s recommended to follow these care instructions:
- Spot clean only
- Avoid machine washing or drying
- Use a mattress protector to help prevent stains
Any questions?
Contact our Customer Happiness Team, and we will gladly help you make the right choice.
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