Yes! We offer a 5-year limited warranty on all of our products.

Our warranty covers all defective parts not related to consumer-caused damage or modifications. Please note that we will send you the defective parts only: the warranty is not an exchange of the whole module.

You can contact us directly at support@cozey.ca with your order number and a picture of the defective part (if applicable). Our Customer Happiness team will be in touch as soon as possible to discuss solutions. For more information, visit our Warranty page.

While all our products come with a 5-year limited warranty, note that certain actions can void the warranty coverage. The warranty will be considered void if any of the following conditions are met:

• Consumer-Caused Damage: If the module is damaged due to consumer-caused accidents, mishandling, improper assembly, misuse, neglect, or using the modules in unintended ways, such as not securing the seat module with the arms provided, the warranty coverage will be void. Please follow the provided assembly instructions and care guidelines to maintain warranty eligibility.
• Modifications: Any modifications or alterations made to the module, including but not limited to structural changes, upholstery modifications, or the use of non-Cozey parts, will void the warranty.