Our warranty covers all defective parts not related to consumer-caused damage or modifications. Please note that we will send you the defective parts only: the warranty is not an exchange of the whole module.
Learn moreFrom the day you receive your Cozey product, you have 30 days of risk-free trial. If it doesn’t fit your needs, we will take it back for free. Simply keep the original boxes and contact us at support@cozey.ca.
Learn moreShipping times vary with stock availability, but delivery can be expected within days from the time it is confirmed as shipped. Delivery estimates to your current location are also provided below the Add to Cart button on the product’s page.
Learn moreWe always offer our best pricing thanks to our direct-to-consumer business model. You can always check out our Refurbished page which offers lightly-used models at 15% off. Furthermore, to provide you greater payment flexibility, we’ve partnered with Affirm to offer accessible financing plans for everyone. Learn more and pre-qualify on our Financing page.
Learn moreIn true Cozey fashion, we offer payment options that suit your needs. Our financing partner, Affirm, affords you greater flexibility in your payments without hard credit checks or fees.
Learn moreI haven’t been able to use it a lot, but it seems well built,and the fabric is exactly what we were looking for. It’s wide because of the hideabed which makes it great to lay on.
I am so glad I took a chance with your company. Despite some delay with delivery, I was thrilled when my Neptune couch arrived. It is exactly what I was looking for: the design is brilliant, it is comfortable to sit or lay on, and the 4 seater offers plenty of room for everyone in my household. I would 100% recommend the Cozey products to anyone!
Neptune - Sofa - SlateI received the parts I requested earlier than expected
Neptune - Spare Partswe really love our new couch. it is super comfortable and very beautiful. I hope it will be durable.
Neptune - Sectional - SlateEasy to put together, comfy in couch or bed form, convenient storage & looks great!
Neptune - Sofa - LeafI do like the couch. My biggest complaint is how long it took to arrive. The original delivery date was to be in October and it arrived in December. I did try to put the couch together by myself and I struggled with doing it myself. It is so much easier having a second person.
Neptune - Sofa - SlateShop
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