Every Cozey deserves a home

Yes, the 30-day risk-free trial applies to refurbished items as well. However, the return policy for refurbished items is different.

Returns of refurbished items are accepted as long as they are initiated within your 30-day risk-free trial. We ask that you return the refurbished item in its entirety and that you keep the original boxes. We do not accept partial returns for refurbished items. Please reach out to us at support@cozey.ca for instructions on how to proceed with the return.

All our products come with a 30-day trial period, so you can make sure your purchase is right for you! However, we do not accept partial returns of Refurbished purchases. The entirety of a refurbished product must be returned. The rest of the Return Policy remains the same for Refurbished items.

Refurbished items typically leave our facilities 2 to 5 business days after the order has been placed. Shipping time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.

We cannot delay or hold orders of refurbished items for future delivery. Refurbished items leave our facilities 2 to 5 business days after the order has been placed. Shipping time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.